Skype for Business Online will be retired on July 31, 2021, and after that date the service will no longer be accessible. Between now and then, current Skype for Business Online customers will experience no change in service, and they’ll be able to continue to add new users as needed. However, starting September 1, 2019, we will onboard all new Office 365 customers directly to Teams for chat, meetings, and calling. Please note that the Skype Consumer service and Skype for Business Server will both be unaffected by this announcement.

What is the future of Skype for Business Server?

We recognize that customers are using Skype for Business Server and many need to continue to use Skype for Business Server for some users or geographies due to their requirements. In these instances, we encourage organizations to adopt Teams along with Skype for Business Server to drive teamwork and collaboration. The latest version of Skype for Business Server 2019 was released in October 2018 with initial mainstream support planned through January 9, 2024.

What does this mean for existing Office 365 customers?

We’ve brought the key set of Skype for Business Online capabilities into Teams along with new voice, video, and meetings innovation. We encourage all Office 365 customers to start using Teams today, whether independently or side by side with Skype for Business.

How long will it take to upgrade my organization to Teams?

Your organization’s journey from Skype for Business to Teams can be defined by you. To assist in your planning and execution, we’ve developed comprehensive upgrade guidance based upon a proven framework designed to help you navigate the technical and organizational elements of change. Start your journey by familiarizing yourself with our upgrade success framework and associated resources that serve as the cornerstone for navigating your journey from Skype for Business to Teams.

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